Frequently Asked Questions
Everything you need to know about your Attack Shark gear.
What is the typical shipping timeframe for my order?
Orders are typically processed within 1-2 business days. Standard international shipping takes 7-15 business days, while express options are available at checkout.
How do I download the latest drivers and software for my mouse?
You can find all necessary drivers and customization software on our official 'Downloads' page. Simply locate your model number to get the latest firmware updates.
What is your return policy for defective electronics?
We offer a 30-day return policy for any manufacturing defects. If your device is not performing as expected, please contact our support team for a replacement or refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Does my Attack Shark product come with a warranty?
Yes, all our electronic peripherals come with a 1-year limited warranty covering hardware failures under normal usage conditions.
Do you ship your gaming peripherals worldwide?
Yes, Attack Shark ships to over 50 countries. Shipping costs and delivery times vary depending on your specific location and local customs regulations.